WASH-Connect

4.1
15.2K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Mobile payment meets smart laundry!

ONE APP DOES IT ALL

• Convenient mobile pay for laundry
• Check machine availability and get notified when laundry is done
• Tips, Tricks and Laundry Hacks
• Request Machine Service
• In-app Support

FOR NETWORK CONNECTED LAUNDRY ROOMS

See what machines are available and in-use from wherever you are and receive real time notifications when your laundry completes.

IT’S AS EASY AS 1-2-3

Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay.

SUPPORT

Need help? We have multiple ways to reach our support team, day or night. Email us at: mobilesupport@washlaundry.com.

**Mobile pay is only available for WASH-Connect enabled machines**
Updated on
Feb 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
15K reviews
Carrie Ann Moon
April 6, 2024
I like how the app tells you when the clothes are finished washing or drying. The area that holds the clothes is too small for $6. Kind of a rip off, and sneaky to make the area that holds clothes so small, too. Like why? Updated to 5 stars because the app is great, I just think the machines are too small for the price. No problem with the app at all. If you're having problems, it's probably your phone or Internet connection not the app
3 people found this review helpful
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WASH Apps
April 5, 2024
Thank you for taking the time to review our app! We’re happy that you're enjoying the WASH-Connect app. If there is anything we can do to make your experience 5-star, please let us know via the “Contact Us” option within the app or by emailing mobilesupport@washlaundry.com.
Wolf Queen
March 30, 2024
I've never had a problem not connecting to a machine; technically. But wow... I definitely find that the connectivity is not great for the machines and the notifications just don't come in for any phone. I've had three different ones while using this app and none of them have received any timely notification( within 45 to 30 minutes of the actual stop time). The only reason that I wouldn't give it a one star is because it does work for every machine that I've tried it with us far.
6 people found this review helpful
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WASH Apps
March 30, 2024
We’re sad to hear that the WASH-Connect app didn’t meet your expectations. We want to make it right. Please contact our customer support team by email at mobilesupport@washlaundry.com. They’re available 7 days a week to assist you.
Nicole Harrow
March 23, 2024
I have told them time & time again that the "active machines" function doesn't work on the app half the time, especially on the dryer. I am constantly adding another full cycle & wasting my money on said cycle, when I could have just added a few minutes like I needed & only a fraction of the cost. It seems like a minor expense, but it all adds up! I've emailed them over & over about this problem & they don't care. They claim to fix it with the next update, but its a very temporary fix!
46 people found this review helpful
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WASH Apps
January 1, 2024
We’re sad to hear that the WASH-Connect app didn’t meet your expectations. We want to make it right. Please contact our customer support team by email at mobilesupport@washlaundry.com. They’re available 7 days a week to assist you.

What's new

• We're always listening to user feedback to make WASH-Connect better. In this release, we made a few significant improvements making it easier to sign-in as well as other bug fixes and performance enhancements.