My Viasat

3.6
3.26K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Viasat Internet app is an easy, fast way to manage your account needs. Pay your bill, check your data usage, troubleshoot common issues and more – all without having to pick up the phone.

Pay your bill: Easily make a one-time payment or update your payment method.

Check your data: See how much data you have used during the current billing cycle.

Get help: Access easy-to-use troubleshooting tools for common issues. Need more assistance? Chat with an agent.

View your plan: Review plan features and manage add-ons like EasyCare.

Change your plan: Explore available plans and change or upgrade your current service.
Updated on
Oct 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info, and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
3.18K reviews
Susanna Gross
December 3, 2020
This is a mostly broken app that can occasionally be useful. The first two times I ran it it merely vectored me to the website, and suggested I install it. The third time it asked me to approve terms of use. It showed me the WiFi tab at the bottom and I was able to see a few percentage use figures for connected devices, then it crashed, I got a white and totally unresponsive screen. I'm running Android 9 on a Moto G7 Power. I killed the zombie with the task switcher. The fourth time, crash
41 people found this review helpful
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Viasat, Inc.
December 3, 2020
Thank you for bringing this to our attention. Your feedback has been forwarded to the developers to look into this further.
Laura Hooter
April 28, 2021
Update: still having issues. The app is unusable for me and has been for months. Reinstalling does not help. Suddenly having issues. It tries logging in and then says "oops" and gives me the option to retry or log out and sign in again. Tried uninstalling and reinstalling but still the same issue. Disappointed because I rely on it to keep up with usage.
68 people found this review helpful
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Viasat, Inc.
April 3, 2021
Hi Laura, are you still having issues logging in? If so, please contact us at viasatlistens@viasat.com with your account details and internet connection information so we can assist you further. Thanks!
Nina
October 5, 2020
Worst app and customer service ever. When Viaset service works, it's ok. You won't be able to stream like they lie and say you will but do use it to work from home. The app is bad. It crashes. When there is an outage, chat is always unavailable and if you try to call their phones are always down and the automated voice refers you back to the never working MyViasat chat. Frustrating and can't wait to switch to new broadband provider in my area.
63 people found this review helpful
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Viasat, Inc.
October 22, 2020
Hi. Please contact our app support team at viasatlistens@viasat.com and we'll see if we can fix the app for you

What's new

Bug fixes, performance, and stability improvements