Calin Pantea
Wished to set up an account. The app said my phone number was already in use, which already seems really odd. I tried a newly bought SIM card and that made it through, and the email verification went flawlessly, but then the MitID check also failed! My MitID works just fine on four other websites, just checked. I tried the in-app help chat, and after navigating the really REALLY unfriendly chatbot that's doing its best to NOT pass my issue on to anyone useful, it just sent them an email...
Lord Gonzo
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This company is shady they tried charging me $321 even tho I paid the monthly bill and they didn't give me heads up that they made changes so you can keep your bad service and just charge it to the credit collectors because I ain't paying that much
1 person found this review helpful
Hi Gonzo
Can you please write to support@viabill.com so we can have a look on this issue and help you with a solution.
Marcus Nielsen
Doesn't waste a second to send reminder fees. Didn't notice my automatic payment had failed right away, and the next day when I was gonna check/pay they'd added $15 reminder fee. Might be my fault too for a mistake, but 1 day(friday) accident period is wild.
4 people found this review helpful
ViaBill
September 25, 2023
Hej Marcus,
Tak for din anmeldelse. Vi er kede at høre om din oplevelse. Du kan altid prøve at skrive til support@viabill.com og se om vi kan finde en løsning på dette.