Jessica Jeong
Today is the first time I've tried to use the app to book for a service. The bus seemed to have arrived right on time, but on a different location from the pickup address on the app. We almost gave up on using the service, but thankfully the bus driver decided to drive around the block and we met by chance and board. We then went to the next stop, and the next passenger had the same issue (address mismatch) Overall I think it's a great service just need to fix the address issue.
1 person found this review helpful
Aj Lomax
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This used to be an almost perfect service, but in the last three months or so (this month in particular) has gotten worse and worse to the point that it is barely usable you now always have to book 15 minutes earlier then when you actually want to leave or it'll be late, even then it will most likely be as well, the app is a mess as well, sometimes the option to book one simply won't show up or if it does will display the incorrect time and many, many other problems, what happened?
4 people found this review helpful
HellNight The Dark Necromancer
Most of the time your app works great, I can get a bus when and to where I need it. But quite often lately it will not let me use the virtual stop closest to me, instead trying to send me to stops ages away from me. Even when I ring up to try and book they have trouble getting it to accept the stop closest to me. All this wouldn't be so bad if I was able to walk a block or 2 down the road, but as I currently have injuries that's not possible. This really needs to be fixed.
10 people found this review helpful