Vinny Costa
I'm a real estate photographer and use this app to get access to the properties I shoot. It has been buggy where when I enter my pin or CBS code to access the key, it freezes. Even when I get them in, it says it's connecting but never does. I called Supra customer support and they told me to go into Settings, Apps, Supra and force a stop. That fixed the issue.
1 person found this review helpful
A Google user
Very unreliable, especially in rural areas. Very often have to drive away to update the key and come back since it does not update in the background. It also has a tendency to fail to connect to lockboxes. Very embarrassing when attempting to show a property to a client. I've decided it best to go with an alternative way of providing keys to other agents on listings. As for showings, I'm stuck with this inferior and outdated technology, and make do the best I can.
13 people found this review helpful
A Google user
I long for the old, unimproved app. This new, "improved" app responds slower and less reliably than any othe app on my phone. I am never certain it will work when I get to the iBox often getting a black screen when selecting any feature. I only select "obtain key" or "open shackle" now for fear of the non-responsive black screen. Even with limited use, I have had to uninstall & reinstall twice, while standing in front of a property trying to show. I have a Samsung Galaxy S7 Edge.
23 people found this review helpful
Hi Joyce - Thank you for your feedback. We would like to hear more details about your experience. Feel free to reach out to us at appfeedback@suprasystems.com.
Thank you, Supra