Oaks Smart Lock

Deleted the app because I started getting hourly security alerts on my phone. Also in the 2 days following the start of the security alert, I was notified by Fitbit and Microsoft that someone had tried changing my account credentials. The timing is suspicious. I have never had anything like this before. Deleted that app and now will only use the touchpad and key pad. Unfortunate as I am missing out on many of the reasons I chose Oak.

Couldn't even make an account because BOTH verification emails and texts never get sent. Even making an account on the website to log in doesn't work. Dog water app and even worse actual lock. I just want to find out why my door code NEVER works but I guess it'll always be a mystery because YOU. CANNOT. REGISTER.

Moved the gateway & now can't log back into my account. Tried resetting password, received a code in my email, reset my password & then went to log in again & it says it either my email or password are incorrect. I just used both. Now I can't use any of the features. I would recommend looking for a different service.