I'm Kran Lopez
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Pretty easy to submit FMLA absences but trash for seeing how much time is available. It's garbage if you want to view documents. Most of the time it shuts down and tells you to restart the app but that doesn't mean you'll get to view the document. Also requires a code sent to my email for me to log in most times. That's very annoying and easily fixed with touch ID.
Tim Kocher
Yes it's as terrible as everyone's saying, and they clearly don't care. Halfway through filing a claim it froze and I had to restart the app. When I logged in it showed the claim I had started, and when I try to continue it shows a load screen, freezes, and goes back to the home page every time.. Tried uninstalling and reinstalling the app, nothing. Tried calling and I was on hold so long I had to hang up because I had an appointment I had to get ready for. Totally useless
12 people found this review helpful
Kryss Gilinsky
So far I have had nothing but bad experiences with this app. I can't even make it through the claim process fast enough without it timing out, then when I go back into it the previous saved one won't load. Now, I can't even start a new claim saying there is an error with the app and to restart ot which I have several times. For a previous claim I ended up filling out paperwork and faxing it, pretty sad when a fax is more reliable than an app in 2023!
12 people found this review helpful