Ultenic

Name: Ultenic
Availability: InStock
Rating: 2.200000047683716 (898 reviews)
Author: Shenzhen Ultenic Technology Co., Ltd.

Shenzhen Ultenic Technology Co., Ltd.

2.2

898 reviews

100K+

Downloads

USK: All ages

About this app

"With the Ultenic App, you can easily connect and control all of Ultenic smart products!

You can control and monitor all intelligent functions of Ultenic product through the app anytime and even if you are not at home.
The Ultenic App is configurable on any smartphone.

Connecting your mobile phone to Ultenic intelligent product has never been easier! The Ultenic App is simple to use and quickly configure all your appliances and have them communicate with each other in a smart way. You can live in a smarter lifestyle at your fingertips.

Have fun while your Ultenic app work for you!
Share your device with your family and friends.
You can control your Ultenic device even if you're not at home, even if you're on the other side of the world.

Connect your Ultenic app to your Wi-Fi network in no time!
After connecting to your Ultenic device, you can
(1) Remotely start and pause your device
(2) Monitor the cleaning status and view the cleaning maps
(3) Set the cleaning mode you want to tackle cleaning tasks

Updated on

Mar 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App activity

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.2

857 reviews

Richard Gibb

December 28, 2023

I bought a TS1. I downloaded the app. I configured our router so that the 2.4G signal had its own seperate SSID. The app does not connect with the TS1. It reaches a point where you have to select the WiFi signal, and takes you to the available SSIDs but will not populate the field in the app. Typing it manually has no effect. The app 'help' service is rubbish. Ironically you are greeted with the message 'Ultenic is always here to help you' - that is not true. To be honest, one star is too much.

Mike s

January 8, 2023

Device and app have gone backwards, it will not load at all on my s22 ultra. All the useful feature have disappeared since updating. I have lost control of the T10, so it's stuck in to what was pre programed before, and I can not change it even using another device. Update... no response from the company or devs. Been in touch with amazon going to return for a refund. They stipulated a 2 year guarantee.

5 people found this review helpful

Ethar Alali

February 21, 2021

Doesn't connect to WiFi at all. When trying to connect the D5s robovac, following the instructions in the quick start guide, at an appropriate time, and ensuring the network is a 2.4GHz Wi-Fi network, it just goes to to Android Wi-Fi settings. It doesn't do anything else. You can tap on anything and it just doesn't work. Doesn't return to the app, nothing. I'd even have preferred it if I could just type in the SSID myself, but no, it wants to select it from Android. Total waste of time & money

12 people found this review helpful