UBS Safe: Secure documents

3.9
747 reviews
100K+
Downloads
Content rating
Everyone
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About this app

THIS APP IS ONLY AVAILABLE TO EXISTING UBS CLIENTS DOMICILED IN SWITZERLAND

The most important information in a safe place – UBS Safe

ID copies, contracts, passwords or banking documents: the UBS Safe App provides a safe place for your data.

Your benefits with the UBS Safe mobile app:
 Store personal documentation such as tax documents, references or insurance policies in your UBS Safe
 Manage your passwords in one place
 Store your banking documents automatically in the UBS Safe

The UBS Safe app lets you access your data anywhere and at any time – even when traveling. If the original document is lost or stolen, you always have a copy at hand.

Here’s how secure it is to use the UBS Safe app:
 All data is stored in encrypted form on UBS servers in Switzerland
 Accessible using the Access App, Access Card, password or Touch/Face ID: you determine the protection level for personal documents and passwords

UBS Safe is only intended to be used by existing customers of UBS Switzerland AG who are domiciled in Switzerland. UBS Safe is not intended to be used by residents outside of Switzerland. The availability of UBS Safe in non-Swiss App Stores for download does not constitute a solicitation, offer or recommendation of a UBS product or service or the intent to enter into any transaction, nor does it establish or constitute a solicitation or offer to establish a customer relationship between the person who downloads UBS Safe and UBS Switzerland AG.
Updated on
Mar 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.9
747 reviews
O K
February 23, 2022
This app feels like an afterthought and is ignored in the whole customer experience context of UBS. For example, it's a core feature of your banking experience (all account statements are shared here), but you can't use the UBS Access App to login. Your most likely better served by juat using e-banking in a web browser where you have seamless integration. Unless of course you continously carry around your access card (or juse one if the alternative options which provide less security)
5 people found this review helpful
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UBS AG
July 14, 2022
Please excuse the inconvenience. Once you enter your contract number in UBS Safe, the option to log in using the Access App will appear. Should the problems persist: May we ask you to send us more information (steps performed & device details) via email to sh-safe-feedback@ubs.com? Thank you for your help! Best regards, your UBS Team
A Google user
November 25, 2019
Finally managed to get the option to login by Access app but now I get the error message "login is currently not possible. Check your internet connection". I'm definitely connected to the internet. Tried to reinstall but didn't help. Also maybe this will only happen after successfully logging in but other UBS apps remember the contract number but so far this doesn't.
6 people found this review helpful
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UBS AG
December 4, 2019
Thank you for your feedback and please excuse the inconvenience. Please contact us at sh-safe-feedback@ubs.com so that we can look in more detail into your case. This is the best way for us to investigate and solve the problem as fast as possible. Best regards, Your UBS-team
A Google user
August 27, 2019
Nonsense app that does not work offline. Very embarrasing when you want to pay in your local grocery store with no reception and need your debit card pin. There are tons of more professional apps available. Also login does not always work even when you are online. Complains about network not being available or something. Don't waste your time with this one.
7 people found this review helpful
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UBS AG
September 2, 2019
Thanks for your feedback. For security reasons, we are currently refraining from an offline solution. We are constantly trying to improve our app and examining to what extent technological developments will make this function possible in the future. Best regards, your UBS team

What's new

- Minor improvements and error corrections.