Kris Craig
The 3/22 release introduced a new bug that's incredibly annoying! Seemingly at random, the device will stop responding to all commands from the app, including power on/off. I have to force-close the app, clear the cache, then restart the app. At this point, the device is showing as "offline". When I tap it, the device screen shows the offline popup. But when I go back to the previous screen, the device shows as online again and now responds normally. This started happening after latest update.
89 people found this review helpful
Lily Sita
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There was no issue before, until two weeks ago. One of the lights turned on when I didn't set any automation/ schedule setting, it's keeps back on a few seconds after I turn it off. Last night, suddenly, all the devices went offline, my network was stable, not sure what's happened, maybe their network problem, no notification, I did try to reconnect them, and no success, so I'm back to use manual switch while I had these so called smart lighting. Please fix it!
2 people found this review helpful
Lucas Davidson
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changing to one star, previous update has completely broke the app, I can no longer connect my smart plug, after my wifi connection dropped out for 2 mins, and shows offline when my lights are just turned off by my amazon echo dot, but I'm not the only one having the issue, so the app is completely useless l, until smartlife can pull their head out their butt, I'm annoyed, hoping this will get fixed ASAP!! Funny thing to is my router says it's connected, ugh.
13 people found this review helpful