Tyler Coon
Used to go to Scooter's weekly, but after the app update and not being able to access the app, I've stopped going. Been trying to get support to get help resolve the issue, and can't get live help. Email responses are automated and those take a week or two to receive back. The real person this is hurting is the franchisees that are losing out on business, due to the technical issues from whomever is in charge of getting a successful app functional and then too, resolving issues quickly.
19 people found this review helpful
Emily Cornish
Update has been awful. Missing the option for "light ice". Would also love to see a spot for previous purchases for faster reorder. I feel like when I order in person, things get missed. I like to be able to show what I need, as that's what works for me.
3 people found this review helpful
Sonny Denbow
I like the app although I miss the 10% tip option. However, today's update is a disaster. When I click on the link to their account confirmation page, nothing happens. As their help page instructed, I deactivated my account and recreated it in the app. I still can't login. This is beyond frustrating. They should have known about this before releasing the update. From what I've read, I'm not the only one with this problem.
70 people found this review helpful