Chris Fogel
I have to agree with others that the app is pretty worthless. It provides minimal information you can get by looking at the device. I moved the device to the opposite side of my house to where the app showed the best signal, (I sit between three towers) and the most I can get is three bars. From my perspective, I am spending $500 per year on a defective service that certainly has not met my expectations. I had to add Comcast service so I can run my computer and the TV at the same time.
5 people found this review helpful
Gerry Hébert
The app kept telling me to login in order to see connected devices, and kept me in a loop. After a few months of this the Sagemcomm Fast device showed an error message and I had to unplug the power cable. Once it booted up all devices reconnected and I am now able to click on the Devices tab and see what's connected. It would be helpful if the app would say that the gateway needs to be rebooted when the devices don't show.
2 people found this review helpful
Alex Brown
App is basically useless, it only works when the internet router is actually fully operational, if you ever try to use the app when the internet is not working to say figure out the issue or maybe try to tell the router to reset itself, then good luck, it just keeps opening up to a screen that says you need to go to your settings to connect to a router even though you are connected and the wifi status is "connected without internet". What's the point if it can't talk to the unit to troubleshoot!
66 people found this review helpful