Leona Mbonyingingo
I have used this app a couple of times. Very convenient. I like the task checklists and the pictures. The prices are a bit high, though, and there are some features that do not seem to work, like adding a primary/secondary cleaner. In order to book the same cleaner, I have to refresh the marketplace countless times before my cleaner shows up. Otherwise, it just randomly picks cleaners. It would also be good to have the cleaners located on the map so that you can choose the one that is closest.
10 people found this review helpful
Marteena King
Amazing app, amazing service, amazing experience. I booked a whole day of cleaning (refrigerator, oven, laundry, dishes; you name it, booked it). The app is very intuitive, it took me 5 minutes to book. The cleaning was top notch and when I reached out to have my bill adjusted because I decided last minute to not have to fridge cleaned, they ajusted my bill in literally 3 minutes. I am so amazed! I just booked a regular monthly clean. 10 stars !
68 people found this review helpful
Tidy Technologies, Inc.
July 29, 2020
Hi Marteena,
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
Mary L
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About the app: There's no easy way to tip my cleaner. There's no link in their email to go to review the cleaning, just an email asking to do so. The scheduling part is ok. The cleaning list have a button to modify it, but I can never get it to modify. Instead, I message the cleaner every damn time that I don't want the oven cleaned, etc, etc. Other than scheduling a cleaning, it a very useless app! The company: CSRs are v good. Be prepared for your cleaner to be an hour or more late.