Janice Greene
The app is frustrating. Not working. It will only go to inputting my vet location, then gets lost with the spinning icon that it's thinking, but nothing happens. I've deleted and reopened the app several times, with the same results. So unless you have direct contact with Thrive Plus through your current vet, don't count on any help from the app.
5 people found this review helpful
Valentin Barrutieta
App is no longer functional. It won't allow to make any updates; it gives a code error message every time I try to update any of my personal info or when selecting a primary care facility on the map feature. What is strange is that somehow, my message history is still shown but all of my pups info is completely gone. Reinstalling does not fix the issue. Customer service has been unresponsive about addressing the problem. Fix this app!
5 people found this review helpful
Ashley McClellan
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*Update 7/31/22* Was able to sign up and use the app really well to access making appointments, invoices and past vaccinations. Even though Thrive is now Vetco, I can still use this app to make appointments. It's been working great since my issues were fixed. Can't Sign Up. Getting my puppy soon and trying to sign up and become a member. It send a link to my email, but when I open it and click on the link nothing happens. If there was an update, then it didn't help this login/sign up issue.
3 people found this review helpful