Discover ASR: Book & Stay

3.6
301 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Unlock exclusive offers and the best accommodation deals when you book direct with Ascott Star Rewards (ASR), Ascott’s loyalty programme.

Book your Stay at Destinations around the World
With the Discover ASR mobile app, select from over 400 participating properties spanning 14 brands across more than 120 cities for your upcoming stay. What’s more, access the latest travel inspirations to plan ahead for your next adventure.

Participating Brands
Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello.

Exclusive Deals and Offers
Be amongst the first to experience our newest properties with opening offers, app exclusive deals and stay vouchers; whilst earning reward points for all eligible stays.

Manage your Loyalty Membership
Seamlessly navigate your loyalty membership, keep track of upcoming stays and effortlessly manage reservations and stay preferences.

Convenience on the Go
Check-in on your mobile while on the go, and activate your mobile room key for access to your accommodation and facilities within the property.

Chat with Us
Connect with us via mobile chat or engage with like-minded residents during your stay.

Download now to Stay Rewarded."
FEATURES
• Find out about the latest promotions and deals for your business and leisure travels
• Book and manage your reservations easily on the app
• View your ASR membership tier status, point balance, account history and more
• Enjoy greater convenience with app features such as mobile check-in, check-out, in-stay requests and more

Not an ASR member? Sign up via the app to book, earn and redeem ASR points for your stays.
Updated on
May 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
294 reviews
Alex Hansen
February 7, 2023
I like what they're trying to do, it saved maybe a few minutes in check in. Using your phone to get into the hotel is alright, but the app is really glitchy, freezes a lot so then I'm stuck standing outside the room waiting for it to work. It's just not very practical. Surely giving me a plastic key card would've worked better. And you can't check messages on there, they don't load. Even the website wouldn't let me click sign in either.
8 people found this review helpful
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Khalid Qabbany
October 25, 2021
Very slow to load, No photos for the rooms, it's only one photo. When you press"book" it show 2 options "ASR member special rate" and "best fixable rate", but not showing the deferent between this option, only price. This app need more attention and care, other brands apps are more professional than this app.
7 people found this review helpful
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Craig Mason
December 2, 2022
The app is good enough and does just about all the things I need it to. However, it continually logs you out with no option to keep you logged in or to use biometric details for easy logging in.
2 people found this review helpful
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What's new

Introducing our enhanced app experience! Explore exclusive deals, app exclusive rates, and trending destinations effortlessly with our new Discover feature. Unlock app-only perks and elevate your travel planning, See it, Love it, Book it. Update now!

What else is new?
-Seamless Mobile Key experience for your stay
-Performance improvements and bug fixes for a smoother, quicker app experience