Alan Hyde
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Released too early? I'm puzzled as to why this has been released now when it doesn't have all the functions of the app it's replacing. Let's hope it does in time. Update - no improvement - no GPS tracking, all driving scores are zero, just as well the Genie app is still working. That is a good app but AA-X is a poor replacement at the moment.
5 people found this review helpful
Automobile Association (The AA)
March 4, 2024
Hi Alan — thanks for your feedback. AA-X is a standalone app from AA products, but rest assured we're working hard behind the scenes to bring users new features so watch this space! If you have any other queries, feel free to reach out to us at aax@theaa.com. Best, The AA-X Team.
Esther Rees
Please bring back the old AA app! It worked! This new AA X app keeps notifying me that my car battery is "very poor." However, I have had my battery tested by a specialist, and the battery is fine. This is a real nuisance. Please AA resolve this issue, or better still just go back to the original app. You will be losing customers I think.
6 people found this review helpful
Automobile Association (The AA)
March 25, 2024
HI Esther — thanks for your feedback. The AA-X plug-in picks up four points of battery health data which is different to Car Genie which only detected one. We want to resolve this fo ryou so please can you email us at aax@theaa.com with your AA membership and car registration so we can take a look at this for you? Thanks, The AA-X Team.
David Swinnerton
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Rubbish. Being forced to move to this from AA car genie which has been a great service. This app is clearly not ready and does practically nothing but you are still closing the old one down anyway? Great decision well done! Email sells it like it's an upgrade when it's a massive downgrade and just adds some AI buzz words into the marketing.
4 people found this review helpful
Automobile Association (The AA)
February 29, 2024
Hi David — thanks for your feedback. We're working hard behind the scenes to bring new features to the AA-X app including driving insights, so please watch this space! If you have any other questions or need further assistance, please don't hesitate to email us at aax@theaa.com. Best, The AA-X Team.