Betty Z
It is a Great program! The problem is the App has many issues buffering in between sections, videos, and check in days. Some check in dates are not being Registered you may have to do it twice. Once they fix app, I can actually give a 5 star because the program itself its great its motivational and informative. Calories/Heart Rate is not registering points device is connected with all permissions set. Hope vitality can work on these issues.
2 people found this review helpful
The Vitality Group
May 14, 2024
Greetings Betsy, thank you so much for your feedback. We would love a chance to address the issues you have mentioned in your review. Do you mind sending us am email at Mobile_App_Communication@vitalitygroup.com for further assistance? Thank you.
Michael Hogan
- Flag inappropriate
- Show review history
The new app is awful. Hard to navigate, difficult to find my activities, and just a total downgrade from the old one. The app doesn't sync with my fitness tracker. The app is slow, some activities don't load, and the ones that do are hard to find. I lost points because I saw my doctor before April 1st, so those points don't count. The old app was so much better. I'd stop using it if it wasn't required through my work wellness program. Just get the points you need and give up on the rest.
8 people found this review helpful
The Vitality Group
May 7, 2024
We apologize for any frustration you are experiencing using the Power of Vitality app. However, to identify these issues and offer a possible resolution, we would need to locate your account. To do so, please send an email at Mobile_App_Communication@vitalitygroup.com. Please know we are very committed to providing a better streamlined experience.
Josh Becker
the old app was superior. so many clunky problems on the new one. design looks good but it's difficult to find really basic things. other problems is missing text in text boxes. when I go online, the text is there. I used the old app and had no issues with what I needed. now I dred logging on to this to try to find where I'm going.
5 people found this review helpful
The Vitality Group
May 6, 2024
Hi Josh, we apologize for any issues you have come across navigating through the POV app. Please know we would be happy to assist you through navigation or troubleshooting any issues. Please email us at Mobile_App_Communication@vitalitygroup.com.