John Hancock Vitality
4.1star
357 reviews
10K+
Downloads
Everyone
info
About this app
John Hancock Vitality will be with you every step of your wellness journey. Keep track of your progress while you’re on the go with the John Hancock Vitality mobile app — check your points, log a workout, send us proof of activity, and much more!
The application is available for anyone to download, but you have to be a John Hancock Vitality member and have registered on the website before you can log into the John Hancock Vitality mobile app. You’ll use your John Hancock Vitality website log in to log into this app.
Download the app and you’ll have the ability to:
- Check your Vitality Points
- Log a workout using GPS*
- Submit proof of a completed activity (e.g. 5K)
- Track your goals
- Spin the Vitality Wheel for a chance to win rewards
- Stay in the know with daily newsfeed posts that include important news features, fun activities, healthy tips, delicious recipes, and more
*Some features like gym visits, may require GPS location services. Continued use of GPS running in the background can dramatically decrease battery life.
The application is available for anyone to download, but you have to be a John Hancock Vitality member and have registered on the website before you can log into the John Hancock Vitality mobile app. You’ll use your John Hancock Vitality website log in to log into this app.
Download the app and you’ll have the ability to:
- Check your Vitality Points
- Log a workout using GPS*
- Submit proof of a completed activity (e.g. 5K)
- Track your goals
- Spin the Vitality Wheel for a chance to win rewards
- Stay in the know with daily newsfeed posts that include important news features, fun activities, healthy tips, delicious recipes, and more
*Some features like gym visits, may require GPS location services. Continued use of GPS running in the background can dramatically decrease battery life.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.1
353 reviews
Roger Haberman
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January 24, 2024
The app has not been able to sync with my Google fit for about 2 weeks now. I have tried all the recommendations to no avail. All was working fine until about 2 weeks ago. Google Fit is recording all active data but the Vitality app can't pull the data for some reason. Missing my weekly target goals and wheel spins!! Loved the app when it was working properly.UPDATE: Not sure what you mean. Has been working for years now nolonger works!
4 people found this review helpful
The Vitality Group
January 24, 2024
Hi Roger, I'm sorry to hear this! Without knowing specifics, I can share that a common reason activity isn't syncing from Google Fit to Vitality is that a wearable device was used that isn't yet compatible with our program. If this is still ongoing, please let me know and I can escalate your case. -JM
Lucian Burt
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August 26, 2022
Terrible hard to use website! Very "clunky" ,confusing and cluttered. Instructions on how to use, and descriptions of menus, buttons to click on are inaccurate. The web designers obviously forgot who the site is for, namely the end users. I've wasted a lot of time fighting with it, when I could actually be practicing wellness, i.e. exercising, sleeping, meditating, etc. Horrible experience. I only use it because I have to yo get my discounts! Impossible to get through via pho.Shame on you.
3 people found this review helpful
The Vitality Group
October 15, 2022
Hi Lucian, your feedback is important to us and will be used to improve the instructions we provide. If you need assistance now or in the future, please give us a call at 1-888-333-2659.
-JM
A Google user
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October 12, 2018
This app is getting very frustrating to use. It doesn't have the location for multiple gyms I go to and I've requested them be added with no action for weeks. Also i set up my fitbit but it doesn't appear that it works even though it shows checked that I set it up. I almost feel like they want you to fail using the app so they can charge you more. Very frustrating when I'm out here working hard every day.
15 people found this review helpful
What's new
Thank you for using the John Hancock Vitality app. We are always looking for ways to improve your app experience and thank you for your feedback, rating and reviewing the app. In this update you'll find:
- Bugfixes and improvements
- Bugfixes and improvements
