Carin Kocher
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Whenever I go into the App, it doesnt show the me the closest location even though im sitting IN the restaurant. I try to change the Location but it tells me there are none in the area I provide. I cant even order online because ot doesn't show my restaurant. I've tried contacting support through the App, and even though EVERYTHING Is filled out, it keeps telling me there are fields missing and it won't let me submit. Seems MANY OTHERS have the same issue! THIS NEEDS TO BE FIXED ASAP!
2 people found this review helpful
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at Brixx@thanx.com?
T Dunn
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Does not give me the correct restaurant, even though it's across the street. Also I was always getting specials and deals every week and now hardly ever. The deals was the main reason I went there. Guess I will return to groupon and wait for specials there. :( Also now in order to "earn/get rewards" you have to upload your receipt. (no longer visit based) I don't always get a receipt and there is no other way to get "credit" for the money you spent. It looks like you have to spend $125 to get a $10 reward. SO the app is JUST for ordering, because using it for earning rewards or finding specials is a TOTAL no-go. You can not leave feedback on "how was your visit" tab until you upload a receipt (I assume) Therefor I was not able to response as the developer requested and leave feedback via "how was your visit" tab.
3 people found this review helpful
Thanks for providing your feedback, and we apologize for the inconvenience you've experienced. When you get a chance, would you mind leaving your remarks in the app under the 'How Was Your Visit?' tab so it can be forwarded to the appropriate location/department? Thanks so much, and have a great day!
Maxx Miller
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Brixx makes their app easy to navigate, always sweet deals and also would like to comment one of the best pizzas I have ever had. If you have a Brixx near you I suggest you download this app and try them.