Zorro Z
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The only benefits I've gotten from this app are to just check my Credits and Tickets when I'm not at a venue, and to see any available Vouchers or Pomotions. Until it's fixed, I cannot stress that you DO NOT try and use the Reload Feature on the app, as recently I've only done it a second time and have been met with the same issue. Nearly a month and I haven't received the Credit I paid for, and again I have to wait quite some time for tech support to help.
Hu Man
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Since my original review in 2022 until now, you cannot use the reload feature in the app to take advantage of promos because it simply does not work. Every time I try to add credit via this app, it fails. They gave added the ability to add your card to your Google wallet which is nice, and it's easy to check your balances... I just wish they would fix the reload that hasn't worked for YEARS at this point.
18 people found this review helpful
The Entertainment and Education Group
April 15, 2024
Hey Hu Man, thank you for using the Fun App. We apologise for the issue you've encountered with the releod. If you could, please send us an email at au.enquiries@timezonegames.com for us to make this right for you.
Jouvelyn Candia
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reload via Gcash QR code...I saw a quick "Transaction Successful" then it redirects to error. When I check "My Invoices" or balance none. it took a while before the reload credited. :-( also the app is very slow.. I thought it was my connection but that is not the case. it is always slow.. no matter which connections(home internet or mobile data) I used.
12 people found this review helpful
The Entertainment and Education Group
April 5, 2024
Hi Jouvelyn , thank you for using the Fun App. We apologise for the issue you've encountered with the relaod. If you could, please send us an email at ph.guestsupport@timezonegames.com for us to make this right for you.