Mohammed Raji Abdurrahman
This is the most frustrating app to setup after downloading. Every input is rejected or declined as invalid and advised to try again. I had all the time and tried all available options I can't remember how many times but I finally set it up. I tried to login about five minutes later it has been mission impossible. I'm an active account holder with a valid debit card. Fortunately I have other bank accounts whose apps are easier to navigate. I wonder if employees of Unity Bank are happy using it.
139 people found this review helpful
Unity Bank Plc
March 8, 2024
Hello Raji, We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via Customercare@unitybankng.com and we will be happy to help you further. Wecare!
IGE AYOMIDE
Yo Unity Bank!!!! I've been having series of issues with your mobile App for a while now, it's not just reliable for transaction as it crashes from time to time!!! Sometimes it doesn't show my account number and I can't make transfer without that and other times it just logs me out indefinitely! Like I'm just so sick of the App! I'm sure other customers have similar experience often times! You guys should talk the developer of the App and get all this bugs fixed! E dey vex person!!!!!!!!
1,062 people found this review helpful
Unity Bank Plc
March 31, 2021
Dear Ayomide, we sincerely apologise for the inconvenience, please send us a mail via we_care@unitybankng.com to enable us address the issue. Thank you
IBISO AMAYE-OBU
This is really frustrating not being able to access the app. Each time i try logging in, the account is always deactivated even when trying to reset password, a code sent never really sends. I am so pissed with this frustrating process since last year. If not for some reasons, i will close my account and if the service doesn't improve, i will have no choice but to close the account.
1,020 people found this review helpful
Unity Bank Plc
August 17, 2022
Hello Ibiso, This doesn't seem right. We want to take a closer look at this for you. Please send a note to Customercare@unitybankng.com so we can connect. We sincerely apologise for the inconvenience. Wecare!