Talkspace Therapy & Counseling

4.5
7.6K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device and message via text, audio, and video.

HOW DOES TALKSPACE WORK?

Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, any time — you’ll hear back at least once a day, 5 days per week.

IS TALKSPACE EFFECTIVE?

Online therapy through Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety, reducing their overall stress levels. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more, highlighting its effectiveness in reducing stress.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

WHO ARE THE TALKSPACE THERAPISTS?

The Talkspace provider network boasts thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues online, including depression, anxiety, substance use, stress, relationships, PTSD, and more. Our therapists are adept at managing therapy sessions, making them as impactful as in-person consultations for reducing stress and improving well-being.

IS TALKSPACE SECURE?

Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA), ensuring your online therapy sessions remain private and secure. For more information, please find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!

We’re always happy to connect with users and receive feedback online.
Email us: support@talkspace.com
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
7.35K reviews
Karen
April 26, 2024
I love the option for constant accessibility to my therapist. Whenever I have a thought or something I wanna communicate with her. I can text. I have all that thought and emotion that I'm feeling at the time & I can communicate it. The frustrating part of this app Is that it has been glitching. Not loading the recent message. It will go back to an old message. I reply to the old message,& the new message pops up. Makes it quite confusing.
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Kendra Taylor
February 29, 2024
The app is seriously bugged. Messages and media won't send, the "try again" option won't work, the app jumps messages to the bottom of the page, if you're trying to read earlier messages or long blocks of text, and it's gotten worse over the last two weeks.
2 people found this review helpful
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Talkspace
April 10, 2024
We're very sorry to hear about the issues you've encountered with our app. Our team appreciates your feedback as we continue to grow and improve.
DLo Nunez
February 18, 2024
This app has serious audio issues. Audio messages don't send/constantly show "try again" when attempting to send the audio in which it never fixes and often times won't have any audio available. Thought cutting down the time on each audio would help but the issues still consists. It's like this app tests you if you are in therapy to see if the therapy is working. If I could rate it - I would 1 Star is just too much
4 people found this review helpful
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Talkspace
February 27, 2024
Hi there, I am very sorry to hear about the audio issues you've experienced. We appreciate this feedback as we continue to improve. I would be happy to walk through some troubleshooting steps to see if that may help. Please contact me at feedback@talkspace.com.

What's new

This release improves performance on certain devices and fixes several bugs in. If you have questions, email us at support@talkspace.com.