Deirdre Corr
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Buggy at checkout. As a picky eater I like this app because it makes it very easy to customize while avoiding miscommunication and being a hassle in the drive through. However, more often than not now, I put my order in and the very last step it says something went wrong. At least you can still scan your points in from your receipt. I will give a higher review when this is fixed.
101 people found this review helpful
Taco Bell Mobile
April 21, 2024
We’re sorry to hear this is happening. Please reach out to us at DigitalSupport@tacobell.com, and our team will help out.
Jaemin Glider
I've been unable to login with the app. Two issues: it takes more than 20min to receive the login link by email, so it expires. Or I get it on time, but the App resets when I click the emailed link and goes to an error page that the service does not exist. If I login from the website and transfer to the app, it logs me back out. The app is designed not to work at all.
3 people found this review helpful
Taco Bell Mobile
April 29, 2024
We’re sorry to hear you’re having issues with our new login process. Please contact us at DigitalSupport@tacobell.com, so that we can get this resolved.
Some Girl
Very inconsistent app. There also needs to be an easier way to find contact info or report an issue with incorrect orders/missing items that can be resolved more quickly b/c it happens almost every other order. Also, free delivery should be able to be paired with regular rewards as the rewards are offered by taco bell, and the free delivery is a door dash perk. The customizing options are really nice - but are often not noticed by the employees, so it often results in being overcharged.
33 people found this review helpful
Taco Bell Mobile
April 25, 2024
Please share this with our Customer Experience team. They're available through the Contact Us page or by calling 1-800-TACOBELL. If you’ve already reached out, please hang tight while they respond to everyone in the order your message was received.