A Google user
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I am very pleasantly surprised at the speed (withen just a few hours!) and accuracy (they resolved the problem) of the iTheory support group; special thanks to Jerôme, Milena, and "Unknown" who jumpped on my support request VERY quickly and provided the right solution, which is to set my mobile phone language to Geman, French, or Italian (the only 3 languages supported by the app). Excellent work iTheory; many thanks. MY ORIGINAL REVIEW: "I have the exact same problem as "A Google User" who commented on 19.11.2018. My app stopped working after I updated it -- I get a blank screen when I start a new test, and my exam date is in 2 days!! Please restore the question and answers."
9 people found this review helpful
Swift Management AG
November 20, 2018
I checked this app again and when using German, Italian or French the app works perfectly. These are the available languages. When using English, the app indeed shows a blank screen. That because the app is not available in English.
A Google user
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Very bad customer service. My app stopped after one week of purchase and I couldn't get help. Looks to me like a scam already. Very sad, my exam date is very close and I will definitely fail because I depend on the your app. Please help me restore my question and answers.
5 people found this review helpful
Swift Management AG
November 20, 2018
We are sorry if there are problems with the app on your phone. We checked the app on our devices and it works so it doesn't seem to be a problem within the app. We'd recommend you to reinstall the app. That should help.
A Google user
The application is only German language, and in Suisse there are three official languages.People from Suisse remonde and Italian part can not use the application because there is no translation.How can I get back my money?
1 person found this review helpful
Swift Management AG
June 24, 2019
Dear Victor
Thanks for choosing our application and your question.
If the application is not displayed in the language you need, please set the language of your device to the language you want in the system settings and delete and reinstall the application (free).