A Google user
I am not able to user your ID checker app. I had to try at least 30 times until my document was finally accepted, and then after the video I was not able to replay it. I tried several times, so I guessed maybe the video was ok, and sent it to you. And then I receive an email saying the video was not good. Not even the feedback form worked!
4 people found this review helpful
A Google user
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This app straight up didn't work for me. I managed to scan the QR code from the email just fine, fill all the required information and get a successful confirmation at the end, making me this everything was ok. However when I contacted sunrise support a few days later, they told me my contract was signed and they sent me the email again. At the bottom, there's a "confirm online" link that worked just fine instead. Avoid using this app.
3 people found this review helpful
A Google user
When finishes the video recording the app just closes all the time. When reopeninh the app after that it doesnt show any saved video. Reinstalled already 3 times, phone restarted several times. It feels like the appis done to be unusable by purpose so thar everyone must pay the identification fee by post.ch at the end. This is very unfair.
6 people found this review helpful