John T
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I'm super impressed how easy the signup was (qr, mtan, biometrics, no unnecessary button presses, explanations where and when required), congrats to the team for that achievement. Overviews are good. But viewing statement is impossible from the app because you cannot zoom in. I've had to send statement as pdf to myself by email in order to open in an external app in order to read contents. Definitely needs fixing.
Cembra Money Bank AG
June 28, 2023
Hello John
Thank you for your feedback. We will be happy to forward your feedback to the appropriate teams. As soon as there is an update, we will get back to you. Kind regards Mirjam / Cembra Community Management
Mega Kungle
The app allows you to view the monthly statement, which is too small to view on my phone without zooming in. But you can't zoom in, nor does the app rotate to horizontal mode, and for "security reasons" it won't let me take a Screenshot where I could do the needed zoom. You can't change these settings. Thus the entire functionality of online statements is useless. Can't wait to get a different credit card provider
3 people found this review helpful
Cembra Money Bank AG
June 28, 2023
Hello Mega Kungle
Thank you for your feedback. We will be happy to forward your feedback to the appropriate teams. As soon as there is an update, we will get back to you. Kind regards Mirjam / Cembra Community Management
K A
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Overall, nice app, and push notifications are very convenient. However, after the last update I got kicked out from the app and now it asks me for a QR code again... And after I enter a QR code it crashes... Update: so I think I've found out the reason why the app crashes. If I don't enable biometrics upon registration, everything works ok. However, when I try to turn the option on later, the app crashes. Could you fix?
5 people found this review helpful
Cembra Money Bank AG
October 20, 2022
Hello K A
Thanks for your feedback. We apologize very much for the inconvenience, unfortunately we had a technical malfunction, this should now have been fixed. Can you please try again and give us feedback again? Best regards Mirjam / Cembra Community Management