3.9
12.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The ČSOB Smart Key will make it easier for you to log in and confirm payments in internet banking, as well as card payments in e-shops, or remote verification when calling the Infoline or a bank branch. You don't have to wait for a confirmation SMS and then rewrite the code from it. With the Smart Key, notifications will pop up immediately and you will confirm the request with a fingerprint or numerical PIN.

Why to use ČSOB Smart Key application:

  • Conveniently log in and confirm the payment in internet banking

  • You can just as easily confirm a card payment on the Internet

  • Remote verification when calling the Infoline or bank branch comes also very handy

  • You can use a fingerprint instead of a PIN

  • Authentication complies with bank-grade security standards

  • Being offline is not a problem: app works also offline for confirming transactions in internet banking

  • A map of branches and ATMs is a part of the app

  • You can install it on both your mobile phones and tablets



After downloading, simply activate the application using the activation key ftom internet banking, ATM, or branch.

For more information visit page Smart Key.
Updated on
Jan 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
12.4K reviews
Jan Kellner
February 20, 2024
This app forces you to download another app (banking) without warning. It's unethical. I only want to use smart key as I have banking on another phone.
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Československá obchodní banka, a.s.
February 23, 2024
Hello, sorry, but we are not considering merging the applications into one at this time. Smart key is also used by clients who make, for example, internet payments (and they don't have ČSOB Smart). Therefore, we are not going the route of integrating the applications into one. Have a nice day.
Antonín Karel Zemanec
December 15, 2023
Only usable if you're paying on other device cuz when I try to pay on same device this fing app will open it self fully and the app I'm paying in will "close" so even after 6th attempt to approve payment I still have to approve again and again and nothing happens and the fix is so easy just make it approvable thru notification only and make simple pop-up biometric window no need for fully opening the app why
2 people found this review helpful
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Československá obchodní banka, a.s.
December 27, 2023
Dobrý den, Vámi popisovaná situace mě mrzí. Budeme rádi, když nám zavoláte na linku Helpdesku Elektronického bankovnictví na telefonní číslo +420 495 800 111, kde si s Vámi vše upřesníme, popřípadě nám vše zašlete na e-mail helpdeskeb@csob.cz. Přeji hezký den, Renata.
Lg V30
January 14, 2023
Works (so far). Utterly lacking in security, even though you are forced to use it. You can choose to login with biometrics, which is laughably easy to misuse by a malicious party gaining possession of your phone, or a five(!) digit PIN. Five digits exactly, mind you, you can't even pick something longer and thus at least marginally more secure. The idea that all someone needs to steal my money is either a finger, or a simple five digit code is frankly terrifying.
3 people found this review helpful
Did you find this helpful?
Československá obchodní banka, a.s.
January 25, 2023
Hello, we are sorry to hear about your review. You can find useful tips on the app on our website: https://www.csob.cz/portal/people/accounts/internet-and-mobile-banking/csob-smart-key. We are also happy to help you at the e-banking Helpdesk on +420 495 000 111. Have a nice day, Veronika.

What's new

Thanks for using ČSOB Smart Key!

What's new in this release?
• Small improvements
• Bugs fixes and stabilization

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