NLB Pay Banja Luka

4.7
270 reviews
10K+
Downloads
Content rating
PEGI 3
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About this app

The NLB Pay digital wallet allows you to make contactless payments at POS terminals and withdraw cash at ATMs in the country and abroad by digitizing your NLB MasterCard and Visa payment cards into Google Pay™, as well as digitizing and using all your loyalty cards.
The payment method is simple, fast and safe. To make a payment, you only need to touch your device to a contactless POS terminal or ATM.
The digital wallet can be used on Android phones (version 7.0 and later), FitBit watches and Wear OS (version 3.0 and later) that support NFC (Near Field Communication) technology.
After the merchant enters and confirms the transaction amount, just bring your device close to the POS terminal and the payment is made. All payments made with your cards digitized in the NLB Pay digital wallet are displayed in the "Transactions" section.

Step 1: DOWNLOADING THE APPLICATION
Download the NLB Pay Banja Luka application from the Google Play Store.

Step 2: ACTIVATION
• Enter your JMBG (unique citizen identification number) and phone number registered in NLB Bank.
• Enter the one-time password you received via SMS and confirm the card with the card's PIN code.
• Define your personal four-digit password and your NLB Pay digital wallet is activated. You can also access the NLB Pay application using biometric authentication, if this option is supported by your phone.
• Enable the payment cards you want to digitize (enabling is done by checking the PIN code of the card).
• Select the NLB Mastercard/Visa payment card you use most often for payment as the primary card and follow the instructions for digitization via Google Pay™. You can also add other previously enabled NLB cards to Google Pay™ by selecting the "Add to GPay" button.

STEP 3: USE
• To make a payment or withdraw cash with the primary card, you only need to unlock the device and bring it close to the POS terminal or ATM. If you want to make a transaction with another card that is not set as primary, you need to activate the NLB Pay application, select the card you want to pay with and click on the "Pay" button.
Important:
• NLB Pay is available for MasterCard and Visa payment card clients of NLB Bank

STEP 4: DIGITALIZATION OF LOYALTY CARDS
• Select the Loyalty option in the NLB Pay application.
• Take a picture of the loyalty card and put it in the frame.
• Scan the barcode on the loyalty card (scanning the barcode starts by selecting the "-") sign or enter the barcode data manually.
• Enter optional details about the loyalty card holder, merchant who issued the card and enter a description of the card for easy identification.
• After successfully adding the loyalty card, to use it, you just need to log into the app, select the loyalty card and show it to the merchant to scan the barcode.

More information at the following link: https://www.nlb-rs.ba/stanovnistvo/ponuda/platne-kartice/nlb-pay/
Updated on
Jan 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
268 reviews
Nemanja Ševo
January 25, 2024
Nakon zadnjeg ažuriranja, kartice lojalnosti su se izbrisale i ne mogu se ponovo dodati
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NLB Banka a.d. Banja Luka
February 12, 2024
Poštovani, hvala na informaciji. Preduzećemo korake da utvrdimo uzrok problema sa kojim ste se susreli i kontaktirati Vas. Hvala na razumijevanju!
Natasa Malinic
February 3, 2024
Stanje na racunu se ne azurira redovno, prikazivanje promjena prilicno kasni
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NLB Banka a.d. Banja Luka
February 12, 2024
Poštovani, zahvaljujemo se na podijeljenom iskustvu, važno nam je mišljenje naših klijenata. Banka će imati u vidu Vaš komentar tokom procesa unapređenja aplikacije. S poštovanjem, Vaša NLB Banka a.d. Banja Luka
Goran Dugic
September 10, 2023
Ponovo je aplikacija neupotrebljiva za placanje. Zadnje bar 2-3 sedmice nisam u mogucnosti da platim ni na jednom terminalu gdje sam probavao. Cak ni kad udjem u aplikaciju i kliknem na "Plati", nema promjene. Sve do integracije sa google pay je radilo savrseno.
2 people found this review helpful
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NLB Banka a.d. Banja Luka
July 13, 2023
Poštovani, žao nam je zbog problema sa kojim ste se susreli. Obratili smo se našem timu za podršku sa ciljem da pokušamo utvrditi uzrok problema i otkloniti isti.

What's new

Poslednja verzija NLB Pay aplikacije donosi nekoliko unapređenja:
- Prikaz PIN-a
- Prikaz valute u listi transakcija
- Unapređenja u dijelu čuvanja i pregleda kartica lojalnosti