Dubai Municipality

3.3
529 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Dubai Municipality’s newly revamped mobile app, provides a range of smart services to match the new digital era, complemented with a fresh innovative vibrant look, intuitive navigation, voice enabled smart search and quick service. This Mobile App is the smart gateway to many Dubai Municipality digital services and information about the city.
Following are the Dubai Municipality services to provide seamless integrated customer experience:

• Check & Pay: One step to pay your fees and clear the fines.
• Search & Enquire: To get the current status of your service request, projects & buildings, and documents.
• Find Your Way: Search, locate and navigate to the places using Geo-tagging system.
• Happy Home: Maskani to reserve desired plot, Kharetati to issue or renew Dubai. Municipality site plan and apply for Bunyan card for the offers & discounts.
• Plan Your Visit: Discover the parks and recreational attractions with booking options.
• Start Your Day: Search for registered food items and consumer product safety; book for Dubai Municipality Center’s token; report and requests for all the below DM service categories:

- Land, Building & Constructions
- Food, Health & Safety
- Drainage & Waste Management
- Environment & Pest Control
- Pets & Animals
- Community Facilities
- Leisure, Park & Tours

The main features of the mobile app include:

• Displays DM digital services with voice enabled search.
• 360-degree comprehensive view of the customer smart dashboard.
• Advance accessibility features for people of determination.
• Advanced survey, feedback and easy enquiry options using various channels such as WhatsApp and Chat with Fares.
• Ramsatna for electronic national dictionary
• Authentic news and social media feed

Download NOW! Apply to services anytime, anywhere and save your time.
Updated on
Aug 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.3
514 reviews
Shaima Alqasimi
March 2, 2024
If it works, it's more than amazing. But lately it's not functioning well and get stuck everytime I chose any option. Pleaae look into it. Thank you!
8 people found this review helpful
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Leo Nieves
September 25, 2021
I tried installing the app on 2 different devices and still did not work. It displays an error message "service is down" or "network error" despite my network being fine. Randomly freezes so you have to repeat any request you've put.
14 people found this review helpful
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Dubai Municipality
September 26, 2021
Hi, please contact us at unifiedmobileapp@dm.gov.ae with screen shots of the error and share your Android version and device details. We will reach out to you with assistance.
Shirad Salaheddine
July 16, 2022
The services section for booking park, leisure, and tour always has a problem ... It just doesn't load. I have been trying to access it since over 12 hours and it still loads the same page asking me to wait: Please wait! Page is loading & thanks for your patience. 😱🤦🏻‍♂️😒
1 person found this review helpful
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Dubai Municipality
July 18, 2022
Hi, Sorry about the inconvenience. We suffered a glitch but it is now fixed, Try clearing the cache or reinstalling the app. In case the issue still persists, kindly let our customer care team know at unifiedmobileapp@dm.gov.ae along with the contact details so that we check this.

What's new

Dubai Municipality always working to enrich the customer digital experience, make it faster and more enjoyable

• Update some services names as per the new changes.
• Adding new features for the user accessibility.

Rate the app, your feedback is important to us, click on the "happiness" icon and tell us about your experience
For assistance, click on the "Contact Us" icon and select one of DM communication channels