4.1
9.83K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Claim on the app, access health services online and enjoy rewards and discounts.

Manage your policy with the nib App:
• Claim in a snap with easy photo claiming
• Explore nib Rewards for everyday savings and more
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details
• Get help from nibby with online chat

Plus, enjoy our new Health tab on the nib App:
• Try our HealthCheck and skin assessment to receive personalised insights
• Access GP telehealth, prescriptions to your door and medical certificates
• Find Health Management Programs that support eligible members for specific health conditions

Download the nib App now for the quickest and easiest way to keep track of your cover, wherever you are.
Updated on
Apr 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
9.58K reviews
Oliver Coleman
February 19, 2024
A big warning shows on the app when payments are overdue. I clicked on it, selected the one-off payment method, entered new credit card details for the payment, finalised it, then went back to the home screen. The warning was still there. I thought the payment hadn't worked (I don't remember seeing any confirmation), so went through the whole process again. Got a confirmation that time. Warning was still on home screen. Checked bank account and saw that I had paid twice. Ugh. Please fix the UI.
8 people found this review helpful
Did you find this helpful?
nib Health Funds Limited
February 19, 2024
Thanks for taking the time to write the review Oliver. If you would like to discuss a refund of the duplicated payment, please contact us here 👉🏻https://www.nib.com.au/contact-us
Jason Batten
April 29, 2024
An incredibly annoying app to use. The digital card is often not available and when it is, is not easily accessible. It's literally the only reason I open the app, I shouldn't have to dig for it to make a claim at the point of sale. Edited the review from 2 to 1 for the condescending comment by some keyboard warrior at NIB. Well aware of how to use an app you potato.
Did you find this helpful?
nib Health Funds Limited
March 27, 2024
Thank you for taking the time to leave a review. If you wish to discuss how to use your digital cards, please get in touch with us here ➡ https://www.nib.com.au/contact-us/.
Karthik G
March 16, 2024
When I'm doing extend my cover, then after adding debit card details its giving me something went wrong: error ,also I tried in credit card it's giving me same error, I don't know what happening, there is no customer care for this , if I mail to providers, only automated mails. Pls do something about this.
Did you find this helpful?
nib Health Funds Limited
March 18, 2024
Hi, thanks for leaving us a review. We can certainly look into this issue for you. Please chat with us so that we can help resolve this issue. https://www.nib.com.au/contact-us/.

What's new

We make regular updates to the nib App to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.