4.7
3.89K reviews
100K+
Downloads
Content rating
Rated for 3+
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About this app

myTWC is the health platform built around you. Manage medications, order prescriptions, shop online and earn rewards in the myTWC App or by visiting us online at https://terrywhitechemmart.com.au/join/my-twc

myTWC makes it easy to:

* Stay connected with your local TerryWhite Chemmart pharmacy
* Organise and keep track of your family's health needs
* Order and manage multiple medications
* Shop online
* Earn rewards
* Hear about new Pharmacist services

MANAGE YOUR MEDICATIONS
myTWC helps you manage all your medications, track your supply and notify you when to order your script refill, all in one convenient place.

BUILT FOR YOU
When it comes to health, we're all unique - which is why myTWC is designed to provide a fully personalised experience.

SHOP ONLINE
Whether it's medications, cosmetics, or personal care, you can shop for it quickly and easily through myTWC.

REWARDS PLUS
When you sign up for myTWC, you also become a Rewards Plus member. This means you can earn points on in-store or online purchases and access exclusive member benefits.
Updated on
Apr 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
3.82K reviews
Jill Jamieson
February 15, 2024
I've had quite a few issues with this new app. The amount of repeats is often listed wrong meaning that I think we have enough to do an order but we really don't. So I've had to uninstall and then re install it a couple of times to try to rectify it. The old app was really good and I never had any problems. It makes me wish that the old "if it ain't broken, don't fix it" had happened. Hopefully though these are just teething problems and that in time, it'll all be good. 🤔🤔
19 people found this review helpful
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Terry White Chemmart
February 20, 2024
Hi Jill, sorry to hear this and we apologize for any issues you had. Could you write to us at customersupport@twcmhealth.com.au with more details of the issues you are encountering so we can resolve it with you . We'd love to understand what has occurred so can improve this going forward. Thanks, TWC Scott
Trace Krautzman
December 6, 2023
Horrible to use. The old version was much better & allowed easier tracking of scripts, not just what scripts you need only. Scripts recently filled completely disappear from the app until the app deems them ready for you to reorder again, but if your GP changes a dosage or frequency, then this feature is useless. You can't see how many repeats you have so might as well go back to the paper versions. Also can't easily incorporate family members (ie: young children without a phone or the app).
36 people found this review helpful
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Terry White Chemmart
December 6, 2023
Hi Trace, We apologize for the inconvenience and would like to understand these issues better as this doesn't sound right, and we want to get this resolved for you. Are you able to contact us at customersupport@twcmhealth.com.au so we can connect please? Thanks, TWC Scott
Claudia J
January 20, 2024
Unreliable, outdated pharmacy app. Prone to errors. No notifications about meds and limited communication functions. I had to reinstall app due to a glitch as it stopped authenticating my account details and I couldn't sign in anymore. Then when I logged back into the reinstalled version, all my prescription meds at the pharmacy previously linked on the app had disappeared. I can't message my pharmacy through the app. Probably deliberate. Back to phoning incompetent staff...
17 people found this review helpful
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Terry White Chemmart
January 21, 2024
Hi Claudia, we're sorry to hear you feel this way and we can easily resolve this issue for you. Are you able to reach out to our customer support team at 1800 653 662 or via customersupport@twcmhealth.com.au so we can connect. Thanks, TWC Scott

What's new

Thank you for using myTWC. This version contains various bug fixes and performance improvements to make your experience with TerryWhite Chemmart the best it can be.