Dinko Cejvanovic
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So frustrating.. it didn't recognize my fingerprint and since this happened after years of using it, I forgot the pin and had to find a branch with terminal to activate app again. When I tried to reactivate s Identity on the terminal, it said to me that I don't even have George activated. Seems it deactivated my George app too..
Erste Bank und Sparkassen
February 19, 2024
The fingerprint check is done by your phone and not by s Identity itself. That is why we require users to define a PIN during the initial setup, so that there's always a fallback option. (gp)
Andy O.
For like half a year now, whenever something has to be signed, most of the text and buttons aren't visible! I've experienced this on a Pixel 2, as well as a Pixel 7a. PLUS: To migrate to a new phone, one has to log in to the web version of George. Seriously?! I haven't used the web version in... I have NEVER used the web version. Just put it in the app!
2 people found this review helpful
A Google user
If you are one of those who still receive TAC-SMS, please stay there !!! S identity App is terrible, not user-friendly. When you make purchases, it does not redirect you or notify you when the transaction has finished and you have to jump several times in one application and another looking for what is still to be approved. If the app is uninstalled, you have to ask for a code personally to your bank, or ask for it by post to the hotline, something very annoying if you are out of town and have urgent transactions to do! And worst of all, there is no going back, after you choose this method to log in, you have to stay there whether you like it or not.
57 people found this review helpful