Carol Flinn
This app is horrible in comparison to all my other providers. There is too little space to submit concerns, it doesn't allow to upload records, you cannot print or screenshot, you cannot download records. I find it mostly useless, but to annoy me everything Sutter wants to send me information I get an email and have to log in. Just send a text!!
1 person found this review helpful
Sutter Health
May 10, 2024
We are sorry to hear that you had trouble with the app. Please feel free to reach out to us for troubleshooting by tapping the Contact Support button on the home screen or call 1-866-978-8837 for assistance.
Cherie Tindall
The app is great for reviewing your personal information (test results, appointments and such) , but there is no "back" option. For example, when you click on an appointment to view the details, there is no way to go back to the home page, the only choices are "app preferences" and "exit", so you can only do one task at a time and have to exit out and then sign back in again which is very cumbersome and annoying! I sure hope this gets fixed!!!
7 people found this review helpful
Sutter Health
March 16, 2024
We are sorry to hear that you had trouble with the app. Please feel free to reach out to us for troubleshooting by tapping the Contact Support button on the home screen or call 1-866-978-8837 for assistance.
Stan Sieler
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Mostly a good medical app. Makes login fairly easy (quite important, particularly considering stress a user might be under when trying to logon!) Could be easily better: EPIC, display a larger keypad, darn it! Doesn't quite have full functionality of web version (e.g., can't show table or graph of prior test results). In some ways a little better than web version (e.g., the "to msgs" shows specialty/department in addition to Dr.). But, EPIC ignores ALL USER REQUESTS! SHAME ON THEM!
8 people found this review helpful
Sutter Health
March 6, 2024
Thank you for your feedback, we will communicate it to our team. If you need support at any point you can tap the Contact Support button on the home screen or call 1-866-978-8837 for assistance