Cliff Taylor
Bad UX Extremely rudimentary. Breaks all the rules for ease of use. Iimpossible to get back to settings or offers from order menus. If you back out or update your pickup location, it clears your cart. Final straw, when I added a card, it immediately submitted my order without warning! I was setting up an order to enter as soon as I was released for a short lunch break so I could pick it up without a wait, but I wasn't ready to submit. 2 stars only because you *can* actually place an order.
8 people found this review helpful
Cameron Blankenship
Completely Useless. You have to select a restaurant to be able to even view the menu, I assume because no restaurant takes digital orders. So I tried using the delivery just to see the menu but again it says no delivery available to my house... which is funny because it has be delivered by door dash before. Anyway I can't get past their force field to even look at the menu so it has be deleted and I'll do business elsewhere. Go ahead out of business so something better can take over.
4 people found this review helpful
Jeremy Hammonds
App changed date of order to the next day even though the store was open. No option to cancel order on app, and no customer support on the app either. Definitely the worst of the food service apps. Have sent many emails and talked to managers, but no help from anyone. Managers don't even know how to use the app. Paid $60 for chicken I never received. I'll miss their fries, but I'm never ordering Bojangles again.
40 people found this review helpful