OUR Credit Union Mobile

Hate the new app. The original was a lot more user friendly, was easy to access and see all my accounts with transactions without having to search for everything, and didn't have as many button options, it was just simple and I loved that. This app is overwhelming with smaller print and everything crammed on the dashboard. It's not easy to navigate nor convenient to use, profile picture includes middle and last initials and there's no way to change that unless you upload a picture.

This app looks like someone vomited all the ideas brought up in a think group, and no attempt was made to put this app in any way coherent. The layout is chaotic and the colors chosen do not help with trying make sense of it. Everything is so condensed on the dashboard that payment dates do not show up. A lot of what shows up on the dashboard should have been left in the menu section. Change for the sake of change is NEVER a good thing. The dashboard edit does not help, still looks like crapp.

Love the new app. Much cleaner design and super easy to find things. One thing that does make me nervous, though, is to have so many sign-in options up front. It screams "security risk" to me; not sure why. I think it would be better if you showed just two upfront then have an "other" link. I also think the passcode should be a little longer than four. I assume you're locked out of most options after N failed attempts, although I didn't try it.