Ken L
Great app but, many times I get error "cannot connect to server" Sometimes disconnecting WiFi helps, which is odd, but then without WiFi it will be slow to navigate through portal. Seems this issue is also more early in the morning. Other than that, provides great needed information. I can provide screenshots, if that would help developers troubleshoot cause. {=^D
15 people found this review helpful
S. T.L.
No More Updates, Please!! Everytime there's an update the app gets worst and worst. I don't get reminders anymore. I can't log in with just a passcode anymore. There are times I can't access my calendar. I can't access some messages they are blank. This is definitely very helpful when it works. Please understand this is critical for us patients.
26 people found this review helpful
Isaac Riley
For the past 2 to 3 weeks the Android version of the app doesnt launch. If one attempts to open the app, an error message is spawned saying that I have no internet connection: note that I'm doing this review in the Android app store, the internet isn't the issue. Fortunately, I have an iphone else I wouldn't be able to use the app at the hospital or enroute to appointments.
21 people found this review helpful
Memorial Sloan Kettering Cancer Center
February 4, 2022
Thanks for taking the time to give us feedback about the app. We recently launched a new version of the app to improve the experience for our patients. We encourage you to try out this new version.