Laura Maloney
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Using this app used to be fast and an easy way to access my account information quickly with just a pin and it would show not only current balance but the last 5 transactions. They changed the display of it, you can no longer see the last 5 transactions, then if you want to see more info, it takes at least 30 seconds to find the log in spot, then it has to labor to get to the log in screen, add on another 30 seconds, now enter all credentials, password and then now you can see your info.👎
8 people found this review helpful
Shay Fox
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Used to work just fine. Recently, however, it only shows 2 of my 4 accounts. Showing the 2 I don't use, while the other 2 vanish. Sometimes they will reappear after refreshing, but mostly not. Sometimes they will appear initially, but when I go to transfer funds, they won't exist anymore. Nothing actually fixes this. I just have to wait and hope that I can eventually access MY money in my accounts. The sweepstakes and other whatever offers at the top never fail to load though! Amazing.
1 person found this review helpful
Credit Union West
June 5, 2023
Hi Shay, we sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you, please contact us at info@cuwest.org. Thank you!
Nova Tempest
I found most of the updates to be helpful. However, it's extremely agitating that the pin login function is gone. Again. I find myself in a state of great displeasure when the pin login option is removed. It is considerably more desirable to use the pin login function, rather than typing in my full password; especially when in a hurry. It's also agitating that it keeps changing to being available then unavailable. It's an inconvenience and slightly confusing. I wish they would just keep it.
9 people found this review helpful