Caltrain Mobile

3.8
621 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The official mobile ticketing app from Caltrain! The Caltrain Mobile app lets you purchase and use fares instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go.

WHY YOU'LL LOVE THIS APP:
- No paper fares to keep track of.
- No need to carry cash, count exact change, or find a ticket machine.
- Buy and use fares instantly using a debit/credit card or your PayPal account.
- Pay a single fare or multiple fares for a group of riders.

HOW IT WORKS:
1. CHOOSE RIDER TYPE
2. CHOOSE YOUR STATION OF ORIGIN AND DESTINATION
3. CHOOSE FARE
4. CHOOSE QUANTITY
5. CHOOSE PAYMENT
6. CHECK OUT

COMMON QUESTIONS:
Q: Do I need to be connected to the Internet?
A cellular network or a wireless Internet connection is required to purchase tickets, but you can use your activated tickets offline.

Q: What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:
- Don't uninstall the Caltrain Mobile app or erase your phone while you have active tickets on it. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling the app can permanently erase your tickets!
- Purchase your ticket right before boarding.
- Show your ticket to the conductor upon request.
- Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
Updated on
Feb 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
614 reviews
Lora Figgat
January 29, 2024
Consistently does not show purchased tickets in the app. Takes extremely long time to process so if you buy a ticket + parking, meaning you can't buy it until you actually get to the station and park, there is no way your ticket shows up in time for you to use it on a train that morning. Always buy a physical ticket instead. Schedule is a PDF instead of in the app so it's very difficult to read and not at all mobile friendly which is ridiculous for a mobile app....
1 person found this review helpful
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Jesse Eaton
July 15, 2022
Does not work at times. Most of the time when I go to open the app, it just shows the loading screen and I never get passed that. When I sometimes do get passed that, it's impossible to buy a ticket because there is an error every time I try to check out. Pretty frustrating, I really hope they fix these issues soon. I am on a Pixel 6 (fyi for developers)
19 people found this review helpful
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Ricardo Almeida
December 10, 2020
Useful app (only one that let's you buy caltrain tickets) but it's strangely clunky in places. There's no option to consult train schedules, which is bizarre. Purchasing tickets with Google Pay also requires 4-6 taps from the checkout screen. It asks me to re-select payment method from the menu every single time. Purchases are also laggy with no progress indication - I can see how this can lead to duplicate ticket purchases as others reviewers mentioned. Frustrating.
9 people found this review helpful
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