emily Miller
I love the access to ebooks, but I cannot stand how the bookmarks don't work correctly 😭 I'm not sure if anyone else has experienced this, but everytime I try to go back to a bookmarked spot it takes me to the beginning of the chapter instead. And if I lock my phone it goes back to the biggining of the chapter. It's super frustrating as a mom who has to lock her phone every few minutes to take care of my toddler.
2 people found this review helpful
unlifeoftheparty
I keep having this issue where when I get to the end of an audiobook chapter, there will be a bunch of time left in the chapter, but there is no audio, just silence and the chapter timer continuing to count down, and if I fast forward, it skips back to a random place in the book. I have to manually go in to the beginning of each chapter and hit play again. It doesn't do it with every book, just some.
8 people found this review helpful
Hi unlifeoftheparty, and thank you for using the Palace app! We’re sorry to hear that you’ve run into some technical issues, and would love to help. If you contact us at appreview@thepalaceproject.org with the specifics surrounding your experience, we’re more than happy to open a support ticket.
spencer parker
Well, there are reviews dating back months about how audiobooks can not be played. I regret to inform you that I downloaded the app for the first time today, and audiobooks give an error message that they can not be played. No reason, no troubleshooting. I only use audiobooks unless I'm reading a graphic novel, so... the app is useless to me.
6 people found this review helpful
Hi Spencer, and thank you for trying the Palace app! We have recently completed updates to support audiobooks, however there may be other issues impacting your access. If you contact us at appreview@thepalaceproject.org with the specifics surrounding your experience, we’re more than happy to open a support ticket and investigate further.