Milan S Pudasaini
CG Net's internet service is worst, with frequent outages for 10-15 days a month, disrupting daily activities and productivity. Their customer service is disappointing, with temporary solutions and the need for repeated calls. To add to the frustration, their customer service isn't toll-free, and neither is this app off-line, adding to the cost. I deeply regret choosing CG Net and would not recommend them based on my personal experience. 0 STAR
5 people found this review helpful
Chaudhary Group
April 9, 2024
Hello!
Thank you for reaching out to us.
We are sorry for the bad experience you had. Please message us with your user ID. As soon as we can, we'll check and try to resolve your problem. Please get in touch with us via DM by clicking this link: http://m.me/cgnet.com.np.
Thank you.
CGNET!
Yunesh Panchkoti
Useless app customer can't even change passwords and all from their own app worthless app it's only for showing the data usage only build a app for convinence of every customer or just remove it from the playstore 0 customer service 0
8 people found this review helpful
Chaudhary Group
February 25, 2024
Hello!
Thank you for reaching out to us.
We heartily appreciate your feedback. Currently, our team is working to add new features to the app, and soon new features will be added to the app. We will let you know if any updates are made in the future.
Please get in touch with us via DM by clicking this link: http://m.me/cgnet.com.np.
Thank You!
Rajz Khadgi
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What's the point of having an app in order to create support ticket whenever the internet goes out if the app also stops working everytime the internet is down? Absolutely useless app and also the user interface is poorly designed. This app needs a major overhaul for it to be any good.
23 people found this review helpful
Chaudhary Group
February 10, 2023
We regret the inconvenience; our team is constantly working on supporting many more use cases and devices. We will surely get back to you once we have an update.