Jørgen B. Hovde
Pretty good. I have a suggestion for an improvement of the feedback system. Some of the scooter apps have a system with stars and some common tags, after each ride, so that it is easy to give the appropriate feedback fast. Maybe this could be implemented also for the Oslo city bike app.
3 people found this review helpful
Urban Sharing
April 19, 2021
Thank you for your feedback! An alternative to common tags after each ride is a set of pre-defined damage types in "Report damage" section. Rating trips or bikes with stars is one of the features we plan, but not as the first priority for now. At the same time, we highly appreciate your input - it allows to prioritise features like this.
Maurício Moreira Soares
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I'm updating my comment after cycling for a year. It's noticeable that the bikes maintenance improved significantly and they put effort hiring many mechanics who I see often working on the bikes. They still need to improve bike availability in Sagene and beyond, specially during winter time. But I think this also improved this year by better bikes rotation. I hope there's a data scientist/analyst helping them to analyse and manage this. Flott job!
2 people found this review helpful
Urban Sharing
June 30, 2021
Thank you for review! We appreciate your feedback and aiming to improve the services based on it.
Zdeněk Zikán
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Oslo City Bikes have been constantly improving both the app and the actual service of city bikes. Previously poor maintenance is way better than it used to be. I also appreciate one can use them throughout the whole year now. I hope the bikes and availability will keep improving, so overall great work!
11 people found this review helpful
Urban Sharing
March 17, 2021
Thank you for the feedback! With every new app version we are introducing new features and improving existing ones.
As for bikes and availability - please don't hesitate to use "Report damage" and "Talk to us" features in the app, so that Oslo City Bike could address issues quickly. We are sure that your feedback will only help us improve further.