VanMoof

4.0
1.93K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

It’s all at your fingertips. Lock or unlock your bike, check the battery level, and find where you parked it – all from your phone. Keep an eye out for regular updates geared to take your VanMoof riding experience to the next level.

No matter where you are in the app, it will assist you with your smoothest ride yet:

Home
• No keys are needed, your bike smartly recognizes you. Unlock your bike with just a tap or create a personal unlock code to easily unlock your bike without your phone.
• Check how much battery your bike has (and Powerbank if you have one).
• View your current speed, distance, and ride duration on your in-app live dashboard.
• Adjust your bike settings instantly on the home screen. You can change your motor assistance, gears, lights, bell sound, and other bike sounds.

Rides
• Look back at every trip with a detailed ride overview.
• You can view every journey, including the time, distance, maximum and average speed, if you stopped, and how much battery it cost.
• See how you compare to other VanMoof riders in your city and across the World.

Garage
• Find all of your bike information, change your bike settings, and view your My VanMoof profile.
• Share your bike with your friends and family.
• Mark your bike as missing and send in the Bike Hunters.
• If your bike has Apple Find My, you can see the current status.

Supported bike models
• VanMoof S5 & A5
• VanMoof S4 & X4
• VanMoof S3 & X3
• VanMoof S2 & X2
• VanMoof Electrified S & X
• VanMoof Smart S & X
• VanMoof Smartbike

Disclaimer: App features are dependent on your bike model.
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
1.9K reviews
Graham Tilley
October 21, 2020
Can't use this app with Google Pixel 3a. I give the app one star because I can't use it. Apparently a known issue. Not sure what other phones the app doesn't work with. "Unfortunately, this is a known problem with the Pixel phone. (I have a Pixel as well so I know exactly what you are talking about). It has something to do with how the Pixel saves a lot of Bluetooth caches"
23 people found this review helpful
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Colin Germer
May 18, 2022
Updated review: It connects better, but the UI is now worse. It operates off a timezone not local to the user and inaccurately tracks rides. One ride gets broken into separate rides for some reason, even though the stops were only 30s long. It's also incredibly inaccurate about where it thinks the bike is, as much as 3 miles off. Still wish it would show a range map and a time to full charge. That'd really make the app have more of a point beyond being a glorified key fob.
45 people found this review helpful
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A Google user
February 22, 2019
The app is basic, but it provides the essential configuration tool, location tracker, and lock utility. When locked, the notification bar allows for swift unlock outside of the app. I have not encountered any errors or problems, especially with the location, as others have mentioned, but it is early, yet.
10 people found this review helpful
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What's new

- For increased safety, you soon need to enable ‘Repair Mode’ on your bike when you’re dropping off your bike at a partner shop.
- New ‘Battery’ section where you can find more details about the state of the battery and Powerbank. Tap on the battery widget or find it via the settings page.
- Introducing battery notifications. The app can now notify you when your battery is running low or when the battery hits your pre-defined level. Making it easier for you to be fully charged!

App support