Genie Hilton
PROs: It is very convenient to subscribe & manage from my mobile device. It is also nice to have the security of payment via my Google Play account. CONs: The Google Play subscription is on a monthly cycle. So, if you subscribe for 3 months beginning on January 1, your subscription renews April 1. However, the Rapidgator subscription is for literal days. Therefore, your 3-month Google Play subscription will not renew before your 90-day Rapidgator subscription expires. This is the only drawback I can find, but it's significant. I don't know how difficult it would be for Rapidgator to accommodate it's Google Play subscription customers, but I'm sure this is a common issue. If they could rectify this, I'd give it 5 stars. Customer Service: When I contact Rapidgator customer service via the support link on their site, a response is almost always within 24 hours. They have always been kind and understanding, even when the "issue" is related to my own lack of understanding.
63 people found this review helpful
A Google user
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Garbage. The website is totally worthless, so I thought that I would try the app. Well, just like every website that also has an app, the app stinks. This app is worse than worthless. The only way it could be worse is if it had ads, and if it had ads and worked, then it might be tollerable. But no. No ads, but no function either. Apps like this are why the 'poop' emoji was created. š©
24 people found this review helpful
Moonlight Book Reader
Support used to be good a few years ago. Now it's awful. Poor communication (or none at all), ignoring users e-mails, reply with "standard copy paste" replies and don't actually read what we write to them. This used to be the best host ever, with awesome and fast support. Sad to see it go downhill like this. Can't recommend it any longer, after countless years of using rapidgator :-(
12 people found this review helpful
Rapidgator Limited
February 11, 2024
Hi,
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at help@rapidgator.net so that we can reach out?