Sky My Account
2.3star
171 reviews
50K+
Downloads
Rated for 3+
info
About this app
Sky My Account allows you to stay in control of your Sky TV Box and Broadband services and its free to download for Sky customers.
Key Features:
- Check your account balance and pay your bills
- Set up your direct debit or credit card
- Review and edit your account details
- add more Packages, Channels, Sky Arena and Sky Box Office
- if you are a sky Broadband customer you can run a variety of network tests and diagnostics which allows you to share the results with our NZ-based Sky Crew for the team to help solve any network issues
- chat online with the NZ-based Sky Crew
You have to be a Sky customer to use the Sky My Account app and its Free to download.
Key Features:
- Check your account balance and pay your bills
- Set up your direct debit or credit card
- Review and edit your account details
- add more Packages, Channels, Sky Arena and Sky Box Office
- if you are a sky Broadband customer you can run a variety of network tests and diagnostics which allows you to share the results with our NZ-based Sky Crew for the team to help solve any network issues
- chat online with the NZ-based Sky Crew
You have to be a Sky customer to use the Sky My Account app and its Free to download.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
2.5
162 reviews
Christiaan Lubbe
- Flag inappropriate
September 13, 2023
The only thing worse than this app is their customer service. Made a payment. Crashed. Logged in again. Amount outstanding still the same. Made payment. Crashed again. Logged into website. Payment was made twice. Called to request refund. Told it would take 3 weeks! After making me pay penalties for late payment??? Cancelled all my services with sky. Was told I have to give 30 days' notice! Last time you'll ever see me.
33 people found this review helpful
Sky Network Television Limited
September 13, 2023
Hi Christiaan, we're sorry for the recent experience with us. Thank you for bringing this to our attention. We will look into this further.
Rebecca Green
- Flag inappropriate
April 2, 2024
One day the app decided to log me out completely and I can no longer log in, even after resetting password, uninstall and reinstalling the app. Contacted their customer service team and after 3 emails and 3 weeks finally got a reply telling me to change my password. Emailed back to say I had already stated I had done that previously, did it again and still not working. Still waiting for a reply as to why it is not working - 2 weeks and counting...
1 person found this review helpful
Sky Network Television Limited
April 4, 2024
Hey, Rebecca, sorry to hear you are experiencing issues with My Account, sometimes clearing the data and cache for My Account can get you back up and working.
Heather Clarke
- Flag inappropriate
April 12, 2024
Trying to log in. Changed password successfully and when I enter my email address and password it sends me back to the Login screen over and over again. I can't get past it. Absolutely hopeless.
1 person found this review helpful
Sky Network Television Limited
April 14, 2024
Hi, Heather, oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.sky.co.nz/s/sky-go-contact-support. Thank you.
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