3.3
295 reviews
50K+
Downloads
Content rating
Rated for 3+
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About this app

The Skinny Jump app makes it easy to manage your account ā€“ check your balance, top up and renew your Skinny Jump plan when youā€™re on the go.

*****Handy tips for getting the app setup*****

If you are new to Skinny Jump to set up this app you will need to enter the broadband number from your Skinny Jump modem. To receive your Skinny Jump modem and to register for Skinny Jump you need to visit a local Jump partner before downloading this app. To find your nearest partner check out www.skinny.co.nz/jump/. The broadband number can be found at the back or underneath the Skinny Jump modem.

If you are an existing Skinny Jump customer you need to Sign Up to set up the app, your username and password can be the same as your current sign in, but these are not linked.

*****About the app*****

1. Manage your account with the Skinny Jump app:
Activate your Skinny Jump modem and get connected
2. Top up your account using a voucher or a new card.
3. Renew your Skinny Jump plan- up to 6 times each month.
4. Check your balance to see how much data you have, and how much more you can use.

Use the app and start making the most of it. The app is free, but just a heads up: Youā€™ll use a little bit of data downloading it, so be savvy and hook into some Wi-Fi if youā€™re running low on data.
Updated on
Nov 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
280 reviews
justme33126
September 24, 2022
The App doesn't work on my phone Like many others I'd like to give a negative star review. Ran out of data today. Went to top up. Wouldn't accept my password to access dashboard even though I never changed it. Spent no less than 1 hour in live chat to try to resolve the issue. The guy changed the password for me but it's still NOT WORKING! No wifi for long weekend as unable to access dashboard to top up! Have never been impressed with Skinny customer service and it seems to be on the decline.
42 people found this review helpful
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Spark New Zealand Trading Limited
October 24, 2022
Kia ora justme33126, we sincerely apologize for the troubles you've had with the app. I can see that you have contacted our team and still facing challenges. We recommend you to check you are on the latest version of the app 1.0.7 on your playstore or reinstall your app.
Fou T
March 4, 2024
I had just topped up my account, then today I get a message to resign up, and I did but I don't know why because I have just topped up right ,so did resign up, I took photos screen shots to cover my change, and I noticed this is just like when your being scammed by hackers to steal your identity and your place with the internet, that's the only reason why a lot of customers got really upset, I would pray about those poor people who were able to join jump only to be scammed after being watched.
5 people found this review helpful
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nzbhw1
May 1, 2024
Can't even sign in. Email address is taken, as I created an account, yet it won't send an email when I click forgot password
1 person found this review helpful
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What's new

Thanks for choosing Skinny Jump App.

General bug fixes and performance improvements have been made.