Leah Bryant
- Flag inappropriate
- Show review history
The app has changed in the last 6 months or so and it is so bad! The previous look and feel was more customer friendly and easy to navigate. This app doesn't allow me to add my fitbit anymore so I can enter the walking challenges and I've missed out on months of rewards because of these changes. so frustrating!
11 people found this review helpful
Veronika Koreiba
- Flag inappropriate
- Show review history
Upd.: I delete it, it's not useful. The new app has many problems. Starting with login session not being saved correctly as it logs me out constantly. The login page itself looks and behaves as webpage, when it shouldn't be. The UX got worse comparing to old app, more navigation is needed to any area. The rewards section, specifically the earning rewards doesn't updates properly in real time. The steps are not counted, then it shows as counted, then again is not counted. Could be done better.
57 people found this review helpful
Tania Forster
Deserves NO stars. I have done everything Mercury have told me to do to get the app working properly and it still doesn't! The rewards don't work anymore. I've missed out on so many points because it doesn't count my steps or the challenge restarts on its own or it just doesn't finish! Not happy at all. The app is not friendly to move around, it's terrible!
57 people found this review helpful