Hoanglong Nguyen
WHY would the app REQUIRE updating the ultrasound before it can be used?? Let me update it AFTERWARDS. There have been a number of times I needed to use the device urgently, but could not because the app would not allow me to continue without updating first. Simply ridiculous.
B K
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Lots of connectivity issues. update 2/2/21. Email sent as advised. Will update the review once I get help with this. I have been having lots of connectivity issues with the ultrasound device. I needed to try multiple times to get connected - it's been happening very often.
127 people found this review helpful
Clarius Mobile Health Corp.
February 2, 2021
Thanks for your feedback, Baruch. So we can assist you further with your issues, please send us your scanner information and logs at support@clarius.com. We look forward to hearing from you.
David Posthumus
Simply do not buy this product, unreliable, expensive and unknown design life. We have 4 faulty units that can no longer be repaired because they have been discontinued in such a short period of time. Solution, we have to buy the new range. Complete failure. Don't buy this product.
26 people found this review helpful
Clarius Mobile Health Corp.
January 20, 2022
Hello, we're sorry to hear you're having difficulty with your systems. It appears you may have the 1st Gen. version launched in 2016. If they are no longer under warranty the team will provide feedback on your options to repair/replace. Don't hesitate to contact Clarius Support team (support@clarius.com) to help you resolve any issues.