Nabihah M.A
Display is quite large than what I prefer but manageable. Easy to navigate, everything is clear. But there are 2 problems I have encountered. The app keeps on spamming 1 notification for more than 10 times continuosly, in a span of 1 minute. Another problem is I cannot open the app now. It tells me to update but there's no update available. I'm not sure if the app crashes or what, but I hope developers can fix this soon.
29 people found this review helpful
Ryan Awol
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Have some issues with the new app. (1) Old tickets and new tickets aren't synced up with TGV's website and old app. (2)Front page movie requires scroll to the right, but it's unintuitive. (3)Profile page "my orders(tickets)" page to show ticket orders is SO SMALL. It must be front and center in the design so people can quickly open the app and flash their tickets at the counter. App needs improvement in the UI. Looking good is not equal to being intuitive
78 people found this review helpful
TGV Cinemas Sdn Bhd
February 15, 2024
Regrettably, old history won't sync in the new app due to technical reasons. We're dedicated to enhancing usability and value your feedback. For quick access to orders, try 'My Order' at the top right to access your tickets easily. Your suggestions are greatly appreciated as we refine the UI in future updates. Thank you for your understanding.
Wei Koon Lee
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The movie poster in gridded form is difficult to read to trigger interest. Why not fill the screen for scrolling? There is no way to read the poster clearly because once clicked, the poster is replaced by movie still instead and the page has more text than visual. Can't even see clealy the actor/ actress in some cases except to read the text. Why trailer won't go into landsxape mode even when maximized?!
8 people found this review helpful
TGV Cinemas Sdn Bhd
February 27, 2024
We will take your input into consideration for future updates to ensure we provide the best possible user experience. Thank you.