VNI Giám Định Viên

About VNI Giám Định Viên

VNI Surveyor is a product of Aviation Insurance Joint Stock Corporation (VNI).
The application is intended to serve VNI Inspectors to perform motor vehicle damage assessment work.
Applying OCR technology, automating the appraisal - compensation process helps appraisers save time processing paperwork and especially makes the entire appraisal - compensation processing process transparent. to customers to help improve the quality of customer service.
Main function:
- Manage work lists assigned to Inspectors from VNI's Call Center system;
- Allows the Surveyor to determine the correct insurance subject by looking up the insurance policy and customer's loss history at VNI;
- Share Inspector position with customers;
- Take panoramic vehicle inspection photos at the scene and classify and take photos of damage items;
- Allows sharing field photography work with customers and browsing photos customers send via link;
- Using OCR technology to collect information about the insured or third parties;
- Take photos of documents/documents for compensation documents. Send a message with a photo link to customers in case they need to supplement missing documents;
- Allows the administrator to determine costs, assess the level of loss, and plan for repair and recovery.
- In particular, develop the feature to receive assessment of the quality of the Inspector's work from customers to perfect and improve the quality of the best after-sales service.
Proud to be a VNI Appraiser.