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About UTSWMyCare

UTSWMyCare

UTSWMyCare, our new streamlined, one-app solution delivers an exceptional experience that UT Southwestern is known for. UTSWMyCare helps patients easily manage their health and stay connected with their provider all with a sense of security throughout their health care journey. The UTSWMyCare app provides access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and wayfinding. A few features are true differentiators from other health system apps. When completing a video visit, just log into the UTSWMyCare app and have everything from the check-in, visit with your provider, and follow-up scheduling all in one place. When a visit to our main campus is essential, UTSWMyCare has a navigation feature that will give turn by turn visual and audio directions from the parking garage to the front desk at your doctor’s office. For those who prefer a ride sharing service, our patients can access Uber and Lyft from within UTSWMyCare and request a ride to any of our locations. In short, UTSWMyCare will offer a simple and convenient digital experience for our patients.

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Frequently Asked Questions(FAQ)

What is UTSWMyCare?

UTSWMyCare is a streamlined, one-app solution that allows patients to easily manage their health and stay connected with their provider. It provides access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and wayfinding.

How does UTSWMyCare make it easier for patients to have video visits?

With UTSWMyCare, patients can complete a video visit by logging into the app. They can check-in, have a visit with their provider, and schedule follow-ups all in one place.

Does UTSWMyCare provide navigation assistance for visits to the main campus?

Yes, UTSWMyCare has a navigation feature that provides turn-by-turn visual and audio directions from the parking garage to the front desk at the doctor's office on the main campus.

Can patients request a ride sharing service through UTSWMyCare?

Yes, UTSWMyCare allows patients to access Uber and Lyft from within the app and request a ride to any of the UTSW locations.

What are some key features that differentiate UTSWMyCare from other health system apps?

UTSWMyCare offers features such as integrated video visits, navigation assistance, and the ability to request ride sharing services, which set it apart from other health system apps.
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Gary Fitzjarrell